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Planning for Progress
District Planning for Progress

Pinellas County Schools hosted a series of community meetings across the district to share school-specific data and gather feedback on population and enrollment trends, facility planning and school utilization.

Digital Learning Help for Families

 

PCS Connects LOGO

PCS Connects provides laptop computers to all 1st through 12th grade students. The use of digital devices is integrated into the instructional day for content delivery, research, and creative digital assignments.

DO STUDENTS BRING HOME LAPTOPS?

Students in grades 3 - 5, have the option of taking their device home or leaving it in their classroom at the end of the day. If taken home, students need to bring it back to school fully charged each day.

girl on laptop

who is responsible for lost or damaged devices or lost chargers?

Similar to any other instructional material, the student is responsible for their device.  If loss or theft is suspected, parents should immediately notify PCS by calling the school. 

Families will be assessed a damage fee for any accidental or intentional damage caused by a student.  If a student damages or does not return their laptop charger, there is a $55 fee.  See below.

PCSConnectsFlowchartforFamilies19 (PDF)

 

How does my child get technical support if they encounter issues? 

Students should notify the teacher or Library Media Specialist who will troubleshoot the issue and submit a Tech Help ticket if necessary.  

Here are some key troubleshooting questions to ask yourself: 

1. Can you login to Clever successfully? If the student cannot login to Clever, contact your teacher.

2. What internet browser are you using? Microsoft Edge is the preferred browser for using Clever and most of the applications are found there. Some resources are not fully supported using other internet browsers.

3. Have you cleared your browsing history?

HOW TO CLEAR YOUR CACHE

  1. On your computer, open the web browser.
  2. At the top right, click the vertical breadcrumbs.
  3. Click More tools and then Clear browsing data.
  4. At the top, choose a time range.
  5. To delete everything, select All time.
  6. Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
  7. Click Clear data.
  8. Close your browser completely, then reopen to try again. 

4. If the issue remains unresolved... 

  • Provide a description of the issue, including a screenshot or what the student is seeing on their device.
  • Provide information about the device that is being used.
  • Parents can reach out to their student’s teacher with this information.
IF YOU STILL HAVE QUESTIONS, PLEASE CHECK OUR FAQ